Terms & Conditions

Last Updated: January 21, 2026

Welcome to The Vine Family Chiropractic. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing our website or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing and using this website or scheduling an appointment with The Vine Family Chiropractic, you accept and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our website or services.

2. Services Description

The Vine Family Chiropractic provides chiropractic care and functional medicine services. Our services include but are not limited to:

• Chiropractic adjustments and manipulations
• Functional medicine consultations and testing
• Wellness consultations and evaluations
• Nutritional counseling and supplementation guidance
• Health education and preventative care recommendations

3. Patient Responsibilities

Appointments and Scheduling

You agree to:

• Provide accurate and complete information when scheduling appointments
• Arrive on time for scheduled appointments
• Provide at least 24 hours notice for appointment cancellations or rescheduling
• Understand that late cancellations or no-shows may result in a fee

Medical Information

You agree to:

• Provide accurate and complete health history information
• Inform us of any changes to your health status or medications
• Disclose all relevant health conditions that may affect treatment
• Follow treatment recommendations and care plans as prescribed

4. Payment Terms

Payment for services is due at the time of service unless other arrangements have been made. We accept various forms of payment including cash, credit cards, and insurance (where applicable).

Insurance

If you are using insurance:

• You are responsible for understanding your insurance benefits and coverage
• You are responsible for any co-payments, deductibles, or non-covered services
• We will submit claims on your behalf as a courtesy, but payment is ultimately your responsibility
• Any balance not paid by insurance within 60 days becomes your responsibility

Cancellation Policy

Appointments cancelled with less than 24 hours notice or missed appointments may be subject to a cancellation fee.

5. Informed Consent

By receiving treatment at The Vine Family Chiropractic, you acknowledge that:

• You have been informed of the nature of chiropractic care and functional medicine services
• You understand the potential risks and benefits of treatment
• You have had the opportunity to ask questions about your treatment
• You consent to receive chiropractic adjustments and related treatments
• You understand that results may vary and are not guaranteed

6. Limitation of Liability

To the fullest extent permitted by law, The Vine Family Chiropractic and Dr. Kelsey Brown shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services or website.

We make no warranties or representations about the accuracy or completeness of the website content or the content of any sites linked to this website.

7. Medical Disclaimer

The information provided on our website is for educational and informational purposes only. It is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

Never disregard professional medical advice or delay in seeking it because of something you have read on our website.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of The Vine Family Chiropractic and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without express written permission.

9. Website Use

Acceptable Use

You agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to any portion of the website
• Interfere with or disrupt the website or servers
• Transmit any viruses, malware, or harmful code
• Collect or harvest any personal information from the website
• Use automated systems to access the website without permission

10. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience only. We do not endorse or assume any responsibility for the content, privacy policies, or practices of third-party websites.

11. Confidentiality and HIPAA

We are committed to maintaining the confidentiality of your health information in accordance with HIPAA regulations. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your personal and health information.

12. Termination of Services

We reserve the right to refuse or discontinue service to any patient for any reason, including but not limited to:

• Failure to comply with office policies
• Abusive or threatening behavior toward staff
• Non-payment for services
• Non-compliance with treatment recommendations

13. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the new Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

15. Dispute Resolution

Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and The Vine Family Chiropractic regarding the use of our website and services.

18. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

The Vine Family Chiropractic
Grapevine, Texas
Email: [email protected]
Phone: 817-421-0800

19. Acknowledgment

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.